Job Description

Job Title: Training and Development Manager

Roles & Responsibilities:

• Promote a culture of quality and operational excellence and ensuring the advancement of the company's mission and values.
• Utilize adult learning principles to design, create and develop learning solutions to meet learning objectives and accommodate a variety of learning styles.
• Develop and deliver engaging learning solutions that produce the desired outcomes in responding to the learners needs, including hybrid and virtual learning through a variety of media (i.e. videos, PowerPoints, demonstrations, etc.)
• Experience in Camtasia, Adobe Premiere Pro, iMovie, WellSaid Labs, etc., preferred)
• Lead training team members in critical thinking problem solving. Create and facilitate training and development, learning initiatives, and training curriculum for specific roles and departments.
• Perform gap analyses to identify opportunities to continuously improve the training program and evaluate effectiveness of training programs to address areas of deficiency (as needed).
• Review and improve standard operating procedures and training programs used across the organization.
• Assist other functional areas in developing training materials associated with departmental SOPs and policies.
• Coordinate and lead cGMP training program, and other annual trainings, ensuring all employees receive required training, including instructor led training.
• Participate in development of training metrics to maintain compliance.
• Provide feedback, where appropriate, to departments to ensure full compliance with established procedures and processes.
• Oversee job-specific departmental training to ensure program appropriateness and compliance. Assess programs for effectiveness and initiate improvement plans where necessary.
• Act as a Training SME for all employees at all levels of the organization.
• Coordinate and perform any additional activities or projects assigned.
• Act as a mentor for new hires and trainees alike including peers.
• Lead initiatives in improving training programs across the company including but not limited to corporate, business and manufacturing areas.
• Lead by example and act as a role model for setting the standard within the Training Department.
• Act as team lead in the absence of Senior Manager or Training Director
• People manage as guided by Senior Manager and above.
• Oversee the training program for the BioCenters.
• Attend leadership meetings as a training representative.
• Develops, implements, and maintains a robust training program for preceptors and Training Coordinators.
• Ensures the annually competency evaluations of center staff occur timely, is an accurate determination of performance, and is executed correctly.
• Develop and implement performance evaluations to ensure staff are competent on daily job responsibilities.
• Ensure training records are being maintained and accurate at all times as a part of inspection readiness.
• Work closely with Quality Assurance (QA) and leadership to determine training and re-training needs.
• Communicates regularly with leadership on the status of training activities.
• Responsible for the successful completion of New Hire Orientation (NHO) across the organization.
• Travel required up to 50% of the time to the various centers.
• Conduct training audits to ensure inspection readiness.
• Maintain the eQMS as a training lead.

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