Job Description

Technician II, Facilities at CarMax summary:

The Maintenance Technician II at CarMax is responsible for overseeing and performing day-to-day repairs and maintenance within the corporate office, ensuring the facility's appearance and safety standards. This role involves responding to customer requests, managing vendor activities, and performing various maintenance tasks related to HVAC, electrical, plumbing, and general building systems. The technician plays a key role in maintaining operational efficiency while demonstrating strong customer service skills and the ability to troubleshoot effectively under pressure.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be! 

About this job

The Maintenance Technician II is responsible for leading, monitoring, and performing day to day repairs and maintenance of the CarMax Home Office. This position is responsible for responding to customer requests and resolving maintenance problems in a timely manner. 

The Maintenance Technician II works with the Facilities team and gives direction to vendors to ensure the company office, fitness center, parking structure and grounds has professional appearance and meets safety standards.

What you will do – Essential Responsibilities

• Lead the monitoring activities of vendors related to building operations and maintenance
• Monitor vendors performing periodic operational testing of critical equipment and systems
• Perform facilities maintenance projects and work throughout the facility
• Primary contact to retrieve and respond to customer’s facility needs that are submitted through the facilities information system and assigned by supervisor
• Primary liaison to receive and react to emergency request and after hour request
• Perform light duty installations of furniture, fixtures, and accessories
• Oversee all facilities systems including general repairs, electrical, HVAC, plumbing, and fire systems
• Oversee and perform in-house moves and furniture reconfigurations
• Setup and breakdown of special events, special meeting setups, and company assemblies
• Perform the maintenance and inventory of all facilities supplies, equipment and tools required for operation
• Participate in action plans for building safety and emergency standards

Qualifications and Requirements

• Must be available for 24-hour emergency calls
• Must have a valid driver’s license
• Mechanically diverse with tools
• Strong customer service skills and positive attitude
• Attention to detail and ability to handle multiple tasks on time sensitive schedules a must
• Ability to work well with all internal levels of the company and with outside vendors
• Ability to plan and organize work in order to accomplish tasks in a timely manner
• Ability to read and understand architectural drawings and building blueprints
• Ability to communicate clearly and effectively (written and verbal) with both associates, managers, and vendors
• Demonstrate active listening skills
• Read the situation and adapt communication appropriately
• The position requires basic mathematical skills
• Must be able to troubleshoot and problem-solve under pressure

Education and/or Experience :

• 3-6 years of facilities and/or building systems maintenance experience preferred
• Knowledge of building systems including HVAC, electrical, and plumbing
• Knowledge of building codes and regulations
• Computer experience (Microsoft Office, email, building systems)

About CarMax (DO NOT CHANGE)

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

Keywords:

facilities maintenance, repair technician, HVAC, electrical systems, plumbing, customer service, building operations, vendor management, safety standards, emergency response

Job Tags

Internship, Home office,

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