Job Description

HIGHLIGHTS

Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred

Location: Combination of in office (downtown Dallas) and Some Remote based on changing CDC guidelines

Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance

Hourly Rate: $25ph

Start Date: January 10, 2023

Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!

Residency Status: US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.

 

Technical Support / Help Desk / Software Support / Helpdesk

Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!

 

Key Points

• We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional to start mid-January
• Support provided is roughly 90% by email, 10% by phone
• This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals

 

Why Join Our Team

• Great company culture with energetic, collaborative team
• Professional environment where everyone lifts everyone else up
• Work with highly-skilled team members in a modern and fun environment
• Business casual workplace dress
• Supportive management with high standards
• Excellent healthcare, dental, and vision benefits available

 

Your Daily Activities Will Include

• Providing support (about 90% by email, 10% by phone) to users of custom software

 

You Must Have

• A professional appearance and demeanor with excellent written and spoken English

 

What Your Background Should Look Like

• A Bachelor’s degree from an accredited university or college
• 1+ years of technical phone, chat or email support / software support

 

You Will Be a Perfect Fit If You Have

• Are open to rotating shifts (there are a limited number of straight day shifts and night shifts)
• Flexible with scheduling and working OT if needed

HIGHLIGHTS

Degree Requirements: Bachelor’s degree from an accredited university or college strongly preferred

Location: Combination of in office (downtown Dallas) and Some Remote based on changing CDC guidelines

Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance

Hourly Rate: $25ph

Start Date: January 10, 2023

Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!

Residency Status: US Citizens and US Permanent Residents only, as sponsorship is not being offered at this time.

 

Technical Support / Help Desk / Software Support / Helpdesk

Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!

 

Key Points

• We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional to start mid-January
• Support provided is roughly 90% by email, 10% by phone
• This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals

 

Why Join Our Team

• Great company culture with energetic, collaborative team
• Professional environment where everyone lifts everyone else up
• Work with highly-skilled team members in a modern and fun environment
• Business casual workplace dress
• Supportive management with high standards
• Excellent healthcare, dental, and vision benefits available

 

Your Daily Activities Will Include

• Providing support (about 90% by email, 10% by phone) to users of custom software

 

You Must Have

• A professional appearance and demeanor with excellent written and spoken English

 

What Your Background Should Look Like

• A Bachelor’s degree from an accredited university or college strongly preferred
• 1+ years of technical phone, chat or email support / software support

 

You Will Be a Perfect Fit If You Have

• Are open to rotating shifts (there are a limited number of straight day shifts and night shifts)
• Flexible with scheduling and working OT if needed

Job Tags

Hourly pay, Permanent employment, Contract work, Casual work, Remote job, Flexible hours, Rotating shift, Day shift,

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