Job Description

Job Description

Roles & Responsibilities

• Serve as subject matter expert (SME) for various technical aspects of Citrix including Azure VDI Citrix DaaS Analytics Machine Creation Service Citrix Virtual Apps Citrix Virtual Desktops Hosted Desktops Citrix & FSLogix Profile Management Workspace Environment Management Citrix Policies NetScaler Gateway Citrix ADM Storefront Multisite aggregations & vSphere.
• Implement Manage and support Citrix Virtual Apps & Desktop Citrix Cloud Azure VDI Citrix Hypervisor Citrix NetScaler (ADC) ADM and Citrix WEM environments.
• Work sidebyside with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system including enduser support create & maintain the golden images working with Advanced Group Policy Management and setup/configuration and debugging of the various components of the Citrix Sites.
• Provide technical support and assistance to Systems/Applications Analysts Systems Engineers and other technical staff/application teams.
• Ability to resolve Tier II and III escalated Citrix issues that includes printing profile management redirections application troubleshooting.
• Participate in documenting communicating and enforcing policies for securing and standardizing systems infrastructure and software as necessary.
• Able to demonstrate a high degree of flexibility including flexibility in working hours to support customers across multiple time zones.
• Ensure configuration and change management processes procedures and controls are implemented and adhered to.
• Authoring the documentation for updating infrastructure support and procedures.
• Knowledge in hypervisor VMware 6.5/6.7 and newer versions.
• Interface with Architect and Engineering team to develop and maintain all technical schematics Functional & Design Specifications Installation Qualifications and test plans.
• Ability to write Windows PowerShell / VB script and able to automate routine admin tasks.
• Monitoring and metrics gathering for end user logon/logon experience in Citrix environments.
• Completion of assigned adhoc projects and tasks.
• Knowledge in one of the Enterprise Patch Management applications

Salary Range $100000$130000 a year

Location

Miami FL

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