Job Description

Summary The position performs duties to assist one individual, and in some cases the subordinate staff of that individual, by performing general office work auxiliary to the work of the organization. The position is the principal clerical or administrative support position in the office, operating independently of any other such position in the office. Responsibilities This is a bargaining unit position. VA offers a comprehensive total rewards package: VA Total Rewards Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible Schedule: Not Available Telework: Not Available Duty Location Status: Will work from a VA owned or leased space Position Description Title/PD#: Secretary/ PD708540 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Physical Demands: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work. Major Duties: Receives and screens visitors and telephone calls, i.e. identity, purpose of call and relative importance in relation to availability of staff members. Escorts/refers callers to proper personnel. Where personnel are unavailable takes messages and/or provides information as to availability of the supervisor. Provides information within standard office procedure, generally pertaining to any of the duty areas herein described, and within caller's "need to know". Maintains calendars and makes appointments in accordance with established practice or special instructions. Reminds the staff of appointments. Advises other callers as to alternative availability of the supervisor and key staff and arranges meetings at times when the staff members schedule will accommodate those meetings. Provides advice and guidance to staff on clerical and administrative matters and provides administrative support to the office. Accurately establishes and updates office procedures. Accurately advises office staff on administrative and procedural requirements and instructions. Receives telephone calls, accurately determining nature of request and refers callers or visitors to appropriate staff. Personally, answers routine questions in a timely and accurate manner and provides accurate information when routine procedural matters are involved. Assists in development of annual training plans assuring that budgetary guidance is followed and periodically advises staff of training opportunities. Assists with preparation of unit budget, employee timekeeping, and obtains supplies for unit as applicable. Supports unit by preparing various correspondence, memoranda, and reports. Receives and reviews incoming correspondence; screens for general information and determines priority or deadline dates. Determines what correspondence can be personally answered. Incumbent personally responds to routine and nontechnical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from the files. Forwards remaining requests to supervisor with back-up information, if necessary. Reviews outgoing correspondence to insure uniformity and proper format, grammatical correctness, neatness, and completeness of content. Responsible for proper spelling, grammar, format and arrangement of material. Performs other duties as assigned. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. AND You may qualify based on your experience as described below. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Filing, copying, sorting, faxing, mailing; receiving and accurately routing internal/external communication; preparing meeting agendas; establishing a filing system for easy retrieval of all follow-up actions; recording accurate minutes; scheduling travel arrangements; preparing memorandums, reports, appraisals and other requested items utilizing VA associated software; identifying and organizing materials requiring expeditious review, responses and requests; maintaining extremely sensitive materials and maintaining confidentiality of all correspondence reviewed; providing administrative support to programs, timekeeper, and other VA web based programs. You will be rated on the following Competencies for this position: Clerical Customer Service Data Management Financial management Interpersonal Skills Writing Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties. To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at Education There is no education substitute or requirement for the GS-06 level. Additional Information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Fair Chance to Compete for Jobs Act (or the Act) prohibits the Department of Veterans Affairs (VA) from requesting applicant criminal history record information before extending a conditional or tentative offer of employment. In accordance with 5 U.S.C 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Act. Applicants who believe they have been subjected to a violation of the Act, may submit a written complaint within 30 calendar days of the date of the alleged non-compliance to VA at vacofairchanceact@va.gov. Applicant written complaints should include the following: Administration name: Veterans Health Administration (VHA) Office name, employee name and contact information or contractor who made contact (if known). Date of contact. Details regarding the job opportunity announcement applied to, and copies of any documents or other evidence related to the complaint. Visit Office of the Chief Human Capital Officer (OCHCO) for more information. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Veterans Affairs, Veterans Health Administration

Job Tags

Full time, Temporary work, Part time, For contractors, Relocation, Flexible hours, Monday to Friday,

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