Job Description
Description:
RESERVATION AGENT SUMMARY:
The Reservationist holds responsibility for conveying a positive and unforgettable lodging experience, they set and train the standards of our reservation program. Ensuring our guests are offered a high-quality personal experience to help them understand what Shore Lodge has to offer. Our successful Reservationist monitors and responds in detail to all reservations and guest requests. Our guests are greeted, catered to and informed of the various room options available, current activities, amenities and food and beverage options. This position coordinates with all departments within Shore Lodge and Whitetail Club including, Spa, outdoor activities, concierge’s services, transportation, dining, night audit and security.
WHAT YOU GET TO DO :
WHAT YOU NEED TO BE SUCCESSFUL:
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