Job Description

Job Description

Job Description

Weekend availability is a must.

Life’s too short to not work someplace awesome! If you are looking for a career working with kids someday, enjoy being super active and love to have a ton of fun, you may be the person we are looking for!

Schedule would be as follows (times subject to change based on business demands):

Sunday/Monday Off

Tuesday - Thursday 11am - 8pm

Friday/Saturday 9am - 2pm

Overtime available based on business demands

The Program Director reports to the Owners and is responsible for the training and supervision of the staff in all teaching and day-to-day responsibilities. His/her number one responsibility is to ensure that the instructional program is being delivered according to The Little Gym standards and that all instructors are teaching exceptional classes and providing top-rate customer service. This requires the ability to manage daily operations, as well as a tremendous amount of planning for the future. A Program Director is expected to be a model to other instructors by teaching the best classes in the gym and delivering the best customer service. To teach the best classes, a Program Director must be physically fit, energetic, and enthusiastic. S/he must relate well to children, parents, and team members. Because s/he is responsible for training other team members, s/he must be able to accurately read people, develop creative training plans, and have superior communication skills. S/he must be well-organized, have the ability to juggle several tasks and adapt well to change. The Program Director must be able to assist in the promotion of The Little Gym and sell the program at every opportunity.

Program Director Desired Talents:

• Sociable – understands people
• Positive, Warm Personality
• Superior Communication
• Ability to build rapport and inspire others
• Creative and resourceful
• Proactive / Self-motivated
• Goal Oriented
• Ability to Multi-task
• Detail Oriented
• Organized
• Strong Work Ethic

Program Director Desired Experience/Qualifications:

Proven performance and achievement through experience in teaching children and adults in a related field is required. Background or training in any of the following is ideal—

• Gymnastics (or other related sport) performance/coaching
• Physical Education
• Child Development or Education
• Adult Education or Instruction
• Sales and/or Retail Extensive Customer Service
• Computer Literacy

Program Director Responsibilities:

Under the direction and supervision of the Gym Directors, position responsibilities include:

• Reinforcement of the Core Values and Mission Statement of The Little Gym.
• Thorough understanding of The Little Gym philosophy and program. Communicate information accurately and professionally to Team and customers.
• Maintain positive work environment and Team morale.
• Ensure the Team is trained to teach classes professionally and in accordance with The Little Gym philosophy and standards.
• Protect the quality of The Little Gym curriculum through the proper use of lesson plans and training materials by the entire Team.
• Assure all safety guidelines are met and maintained, creating a safe environment for the Team and customers.
• Ensure the Team is trained to deliver exceptional customer service and front desk operations according to The Little Gym standards and recommendations.
• Motivate and facilitate necessary Team training to achieve enrollment and other business goals, as established by the owner and Gym Director.
• Oversee tasks and responsibilities of Instructors.
• Continually seek professional training and growth opportunities for the Team, and especially for yourself. A Program Director should always be studying, reviewing or improving their skills to set the example for the rest of the Team.
• **Responsibilities are subject to change. Anything that needs to be done…do it. We work as the Team, not as the individual.

Program Director Duties:

Under the direction and supervision of the Gym Director, position duties include:

• 50 – 65% of working hours will be spent teaching exceptional classes as scheduled by the Owner or Gym Director. Variation in time is dependent on other tasks and responsibilities assigned.
• Deliver superior customer service in the lobby and at front desk as scheduled by the Owner or Gym Director.
• Obtain Gold Level ITS Certification at minimum in Core Curriculum and complete Lead Instructor training for all other programs offered at The Little Gym.
• Facilitate and manage the training of all instructors using the Instructor Training System (ITS) and other training resources, tools and formats (Training videos, Lesson Plans, Developmental Gymnastics Manual, Skill Cards, Extranet documents, etc.)
• Conduct classroom evaluations on a set schedule (completion of Q2s, feedback, etc.). Communicate any Team performance concerns to the Gym Director.
• Assure all lesson plans (Classes, Camps, Birthday, PSN, etc.) are properly prepared and specific, age-appropriate objectives are clearly communicated and understood by the Team. Post appropriate parent pages of Lesson Plans in lobby.
• Attend all Team meetings and training sessions.
• Plan and conduct all weekly curriculum meetings to prepare the Team for the weekly Lesson Plans and themes.
• Prepare and distribute weekly class announcements, ensuring that the Team is prepared to deliver appropriate benefit communication to parents during each and every class.
• Plan/coordinate music play lists and theme décor, based on the direction from Lesson Plan.
• Review all operational information presented by The Little Gym International (E-blasts, C-Blasts, etc.) and communicate appropriate information to the team.
• Schedule and conduct weekly gym set-up.
• Track and analyze trial class conversion and student retention; look for improvement opportunities.
• Ensure that student records are maintained accurately and in a timely manner.
• Assist in the daily phone calls; marketing, “no-show,” trial reminder, make-up, etc.
• Execute marketing and promotion efforts as determined by the Owners and Gym Directors.
• Conduct regular maintenance checks and report any unsafe equipment or materials to Gym Directors. Take appropriate action to correct any problems.
• Participate in cleaning and maintenance of the facility.
• Complete and follow up on accident reports as necessary, and notify the Gym Directors.
• Effectively resolve any customer concerns that Team cannot settle. Assist Team with parental requests.
• Work with Owner and Gym Directors to plan and conduct Priority Enrollment and Show Week.
• Work with management team in the recruiting and hiring of new team members.
• Perform opening and/or closing procedures as scheduled.
• Perform other duties and special projects assigned by the Owner and Gym Director within given time and quality specifications.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Experience:

• Gymnastics/Dance/Sports: 2 years (Preferred)

Work Location: In person

At The Little Gym, we believe kids should be able to act like kids. We also believe fun environments are especially conducive to the kind of learning that prepares them for life’s adventures. Through unique programs that revolve around active play, we compliment and enhance the traditional school experience - even before kids are school age! We give children a safe and inspiring space to direct their energy, build confidence, and develop key skills.

Company Description

At The Little Gym, we believe kids should be able to act like kids. We also believe fun environments are especially conducive to the kind of learning that prepares them for life’s adventures. Through unique programs that revolve around active play, we compliment and enhance the traditional school experience - even before kids are school age! We give children a safe and inspiring space to direct their energy, build confidence, and develop key skills.

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