Job Description

The Hyatt Place Worthington is looking for a  Night Auditor to join their team! This person will need to be available to work 3rd shifts and have weekend availability. 

The Night Auditor creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for running the hotel during third shift.

  Job Responsibilities: 

• Greet, register, and assign rooms to guests of hotel
• Responsible for issuing room keys and important information to guests
• Responsible for making hotel reservations and checking hotel availability
• Verifies credit card authorization or collect cash payment for all hotel guests
• Answer hotel main telephone line and transfer to proper departments or guest rooms
• Review guest accounts and charges upon guest check-out
• Be familiar with Hyatt Brand Standards and requirements such as Reward Programs
• Constant contact with housekeeping and maintenance departments with guest issues or concerns
• Ensure complete guest satisfaction
• Ensuring daily checklists are completed
• Completes any direct assignment from Manager
• Responsible for issuing and signing out Department Manager Keys
• Balance credit card and cash paperwork for entire day
• Process credit cards for Settlement

Qualifications, Education, Experience, Skills, and Abilities:

• Previous hospitality/service industry experience preferred
• Strong oral communication skills
• Professional, courteous attitude
• Strong computer skills
• Ability to work in high paced environment
• Strong Customer Service skills
• Ability to Multitask

The Hyatt Place Columbus Worthington is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.  All applicants will be required to submit to a background check prior to employment.

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