Job Description

Job Description

Job Description

Practice Manager is responsible for supporting all the clinical and managing non-clinical team members to ensure service delivery in practice and all operational aspects within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals, and values.

• Implement existing effective workplace procedures across departments and teams.
• Ensure operations run smoothly daily. This includes promoting positive patient experiences, reviews, team members job satisfaction, workplace efficiency, shorter wait times, and completion of tasks.
• Troubleshoot problems such as patient complaints, inefficiencies, workplace conflicts, and other items that may disrupt operations.
• Conduct team member training evaluations, celebrate high performance, create improvement opportunity plans, and verbal/write ups if needed.
• Promote a harmonious team culture that aligns with the mission.
• Promoting business – patient recruitment collaboration with other providers 

Competencies:

• Organization and time management skills
• Excellent writing and oral presentation skills
• Working Knowledge of computer software, including Outlook, Word, and Excel
• Strong interpersonal skills and effective telephone skills 
• customer service and leadership skills
• Knowledge of patient care protocols, procedures, regulations, and standards

Experience and Education:

• Bachelors Degree or Licensed Practical Nurse LPN (Required)
• 3 years of working as a medical practice manager.
• EHR knowledge , Valant IO is a plus Skills
• Ability to make effective administrative/procedural decisions and recommendations Working knowledge of medical billing and insurance protocols
• Thorough understanding and management of medical front office operations including reception/registration, scheduling, scanning/ uploading documents to patient charts, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances

Benefits:

• PTO & 6 Paid Holidays 
• Retirement plan with matching
• Flexible Work Hours 
• Promotional growth opportunities available

Job Type: Full-time
Background Check (Required)
Pay: $22-$30 per hour based on experience 
Hours: Monday to Thursday 9AM-7PM

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