Job Description

Job Description and Duties

Under the direct supervision of the Staff Services Manager I (SSMI), the Special Investigator Assistant (SIA) plays a crucial role in the arrest-only investigation process, handling routine investigative tasks and providing key support in the investigation of referable crimes. This work is essential to the background check process, ensuring the thorough and timely handling of Arrest-Only cases while upholding safety and compliance standards.

Applicants with knowledge of CCLD licensing laws, regulations and procedures, background check case management system, Licensing Information System (LIS), and the ability to use Microsoft Word, Excel, and other common software programs are highly desirable and will be given priority consideration. If you are a motivated, professional, and friendly person who enjoys assisting people in a collaborative environment, then this is the job for you.

The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at  Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here:  Three Steps to a State Job .

You will find additional information about the job in the .

Working Conditions

• This position requires a fingerprint clearance by the Department of Justice (DOJ) and the Federal Bureau of Investigations (FBI).

• The Care Provider Management Branch exercises a hybrid work schedule as determined by the Department of Social Services. This is subject to change based on business needs.

This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies.  Please note, if this position is being advertised in multiple locations, the headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not  include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Application Package Requirements:

1. Statement of Qualifications (SOQ)

2. Application

The Statement of Qualifications (SOQ) serves as documentation of each candidate's ability to present information clearly and concisely in writing. Application packets without an SOQ, or with an SOQ that does not follow the required format specified below, will be regarded as incomplete and will not be reviewed for further consideration in the hiring process.

The SOQ should not be more than two pages, using Arial, 12-point font size. The two prompts listed below must be clearly restated before your response:

• Describe your experience in balancing multiple priorities and meeting timelines/due dates.

• Please describe a time when you had to gather information from multiple sources and provide a written analysis or recommendation.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history. 

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. 

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months. 

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to appropriately apply current laws, rules, policies, and procedures.

• Ability to interact in a team environment in a professional manner with integrity and respect.

• Ability to balance multiple tasks while continually meeting deadlines.

• Ability to learn quickly and adapt to changing priorities.

• Ability to communicate effectively and professionally with all levels of staff.

• Excellent attendance and dependability.

• Ability to collaborate with internal and external engaged partners.

• Experience with Microsoft Word, Excel, Outlook, and Database Systems.

• Knowledge of CCLD laws and regulations.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

Successful examination applicants are placed on an eligibility list.  If you already have list eligibility for this classification, you do not need to retake the examination.  Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary.  For questions regarding the examination process, please contact the Examination Unit at:  Examinations@dss.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) is required: Please see the Special Requirements section for SOQ instructions.

Job Tags

Holiday work, Permanent employment, Full time, Temporary work, Remote job,

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