Job Description

Position Overview The International Documentation Assistant is responsible for collecting and assembling all documents necessary so Scoular’s customers can successfully import cargo in a timely fashion allowing Scoular to get paid in full per contract terms. This role collects and compiles relevant documentation for export or import shipments in accordance with the underlying contract terms and governing regulation (domestic and international). This position interacts with domestic service providers, our global customer base and banking channels, and is instrumental in ensuring successful cargo clearance and payment collection. As this position works with global customer base located in different time zones, this role needs to communicate clear documentation instructions to suppliers and customers in a timely manner. Job ResponsibilitiesReview and verify sales contracts, shipping instructions and Letters of Credit. Clarify and adjust when requiredApply, review and collect various 3rd party documentation - such as Phytosanitary Certificate, Quality Certificates, Ocean Bills of LadingEnsure acquired documentation is complete and accurate, presented to customers and/or banks prior specified due datesResponsible for collecting, producing, and assembling on all assigned contracts the shipping documents necessary for presentation for paymentCommunicate and follow up with all parties involved to make sure all required docs are received correctly and in a timely mannerIn order to make shipments successful, the International Documentation Specialist must work closely with the Scoular merchants, logistics department, trade finance, banks, suppliers, customers, and ocean freight providers from around the globeRespond to customer inquiries and communicate with customers and internal stakeholders to provide updates regarding assigned shipmentsMaintain transparency of progress of the process above for manager or any party of the transaction. Make sure all the documents are acquired prior to due dates specified by managementMinimum Ability to perform in fast-paced environment with attention to detailAbility to work independently and proactively to identify, research, and solve problemsAbility to organize and prioritize detailed multiple tasksAbility to communicate concisely instructions to sellers & customers in foreign countriesAbility to think quickly and creatively in order to resolve customer & seller documentation issuesStrong knowledge of MS Office, Word, ExcelHigh organizational capabilities along with ability to multi-task, prioritize workflow and complete tasks with a high level of accuracy, responsibility, and efficiencyAbility to effectively manage time and be self-motivatedThis is a full-time job that may require occasional overtime We encourage all candidates who are enthusiastic about his opportunity and believe they can contribute to our team’s success to apply, regardless of whether you meet every qualification. RequirementsMinimum Ability to perform in fast-paced environment with attention to detailAbility to work independently and proactively to identify, research, and solve problemsAbility to organize and prioritize detailed multiple tasksAbility to communicate concisely instructions to sellers & customers in foreign countriesAbility to think quickly and creatively in order to resolve customer & seller documentation issuesStrong knowledge of MS Office, Word, ExcelHigh organizational capabilities along with ability to multi-task, prioritize workflow and complete tasks with a high level of accuracy, responsibility, and efficiencyAbility to effectively manage time and be self-motivated Physical environment/working conditionsScoular is a Drug-Free Workplace (for more information See the Drug Free Workplace Act of 1988 or your location’s Federal Workplace Poster)Scoular is an at-will employer. Employment is considered voluntary for employees and employers.This is a full-time job that may require occasional overtime We encourage all candidates who are enthusiastic about his opportunity and believe they can contribute to our team’s success to apply, regardless of whether you meet every qualification.

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