Inside Sales Representative Job at Shin-Etsu Silicones of America, Inc., Akron, OH

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  • Shin-Etsu Silicones of America, Inc.
  • Akron, OH

Job Description

Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Handle current buying accounts and new account calls that are not budgeted, targeted, or key accounts.
  • Technical interface with the customers.Aid in product assistance with customer and potential customer applications.Provide notification to customers of specification changes to existing products.
  • Enter requests into Request Manager (Regulatory, PDR, surveys, etc.).
  • Provide Safety Date Sheets to customers when requested.
  • Manage completion of testing on material (this includes new development).
  • Obtain quote approval from Sales Manager and prepare formal quotes for customer.
  • Travel to tradeshows once or twice per year.
  • Modify and/or create forms for use by sales such as quote forms, sample request forms, and other standard company forms.
  • Attend weekly meetings with manufacturing and communicate meeting notes with Sales Force.
  • Establish yearly budget and forecasts.Prepare monthly sales reports.
  • Respond to all customer requests in a prompt and courteous manner.
  • Enter technical requests into "Request Manager" for respective sales group.
  • Technical interface between respective sales group and technical group.
  • Develop the skills necessary to progress to an outside sales role.
  • Perform other duties as assigned by manager.

Education & Experience:

  • Bachelor degree in Chemistry, Chemical Engineering, or Business related field required.
  • Will also consider High School Diploma/GED with 4-6 years' experience in a customer service or inside sales related role.
  • Minimum of 2-4 years' experience in a customer relations/problem-solving environment (i.e. customer service, inside sales, retail, etc.) and strong computer experience required.

Knowledge, Skills & Abilities:

  • Excellent verbal, written, and interpersonal skills.
  • Work effectively as a leader within a team environment.
  • Ability to work independently and be self-motivated.
  • Ability to properly manage resources.
  • Ability to take direction and carry out instructions from the manager in an orderly and efficient manner.
  • Strong problem solving and troubleshooting skills.
  • Capable of a proactive approach in order to identify or eliminate potential problem areas.
  • Ability to adapt to changing priorities

Work Environment:

  • This position operates primarily in a professional office environment.
  • The role routinely uses standard office equipment.

P hysical Demands:

  • Prolonged periods of sitting at a desk and working on a computer.

Shin-Etsu Silicones of America offers traditional benefits such as:Medical (choice of 3 different plan options), dental, vision, life insurance, short- and long-term disability insurance, 401(k) with company match, 10-paid holidays, vacation and personal time off, competitive pay.

Additional benefits include:Job stability and security, a safe and clean work environment, a great reputation in the industry as a leading silicone manufacturer, and an exceptional culture.

Job Tags

Holiday work, Temporary work,

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