Job Description

Job Description

Job Description

Are you interested in being a part of a leading HVAC company in the Northeast? Are you looking for a critical role within a company and to be a day-to-day leader? If so, this position is for you. We are a private equity firm based in Boston and we are looking for a dedicated and experienced General Manager to manage a leading provider of commercial HVAC services in the Northeast. This company prides themselves on delivering exceptional service and high-quality workmanship to ensure the comfort and satisfaction of their customers. Their strong commitment to excellence has earned them a strong reputation in the HVAC industry.

Position Overview: The General Manager will oversee all aspects of our commercial HVAC operations, ensuring efficient and effective service delivery, customer satisfaction, and overall business growth. The ideal candidate will have a strong background in the HVAC industry, exceptional leadership skills, and a proven track record in business management.

Key Responsibilities:

• Oversee and work with install leads and technicians on jobs and follow up on project completion/permits and licenses needed for installations.
• Respond to customer calls and offer customer support.
• Provide work order descriptions and pricing quotes.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Foster a positive and productive work environment by promoting teamwork, professional development, and employee engagement.
• Maintain strong relationships with customers, suppliers, and industry partners.
• Identify opportunities for business growth and expansion, including new services and market segments.
• Oversee customer service operations to ensure a high level of customer satisfaction and retention.
• Implement and manage quality control processes to maintain high standards of service delivery.

Qualifications:

• Minimum of 3-5 years of experience in a management role within the HVAC industry.
• Strong knowledge of commercial HVAC systems, services, and market trends.
• Commercial customer experience preferred.
• Proven ability to develop and implement successful business strategies.
• Excellent leadership, communication, and interpersonal skills.
• Experience with managing budgets and quoting projects.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in business management tools.
• Prior experience working hands-on in the field with equipment is a plus, but not required.
• License in HVAC and refrigeration is a plus, but not required.
• Valid driver’s license and clean driving record.

Heritage Holding is an operator led private investment firm located in Boston. Heritage invests entrepreneurial capital in small US businesses.

Company Description

Heritage Holding is an operator led private investment firm located in Boston. Heritage invests entrepreneurial capital in small US businesses.

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