Front Desk Medical Receptionist Job at Heyl Family Practice, Pennsylvania

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  • Heyl Family Practice
  • Pennsylvania

Job Description

Job Description

Job Description

Heyl Family Practice, a division of Genesis Medical Associates, Inc., is currently seeking a full-time Front Office Specialist to support our McCandless Office located at the Passavant McCandless Campus.

As the first person they will interact with when they check-in at our office, it is important you feel confident in dealing with patients, inputting information, and working as a team to get patients in and out efficiently. Although this role will primarily support the “check-out” process with patients, understanding the “check-in” process and helping (when necessary) should be expected.

This position requires a daylight schedule from 8:30-5:00pm Monday-Friday, with the understanding that due the nature of healthcare, shifts may require you to stay slightly longer to ensure all office visits are completed.

Additionally, this position will play a vital role in managing pre-visit prep, as some of the initial responsibilities upon arrival will tasks associated with that. It is important the person applying for this role has strong organizational skills, pays close attention to detail, and is a self-starter.

If you have strong customer service skills, enjoy interacting with patients and can handle a fast-paced, supportive work environment, we encourage you to apply.

Responsibilities include:

  • Check-out patients for their appointments, verifying health insurance, processing co-pays or bills (as needed), updating or inputting patient information into the EMR system, communicating necessary information to the back-office team regarding the patient (as needed).
  • Register new patients, including required paperwork completion, with a firm understanding of our patient intake solution and how to assist patients in using the tool.
  • Schedule follow up appointments and provide resources to patients with regard to referrals or outside specialists as recommended by the provider.
  • Document interactions with patients (i.e. paperwork being dropped off, reaching out to patients, etc.) in their chart (as needed).
  • Experience with an EMR system preferred.

** Please note that due to the nature of this position and the fact that we are a medical office, the end time for shifts may vary depending on the provider schedules and patient needs. At times, you may need to stay longer than scheduled to ensure there is coverage until all patients are seen and checked out. Additionally, as provider schedules change, there will be adjustments to your schedule to ensure you get in your 8 hours. Any time accumulated will be compensated accordingly. **

Company Description

Heyl Family Practice is a long-standing family practice in the North Hills servicing West View and McCandless. We are an independent practice that serves as a division of Genesis Medical Associates, Inc. Our team is patient-centered, passionate and hardworking, and we are looking for candidates who have the same qualities in the healthcare field. With almost 75 years of service and, most recently, the addition of a second office, we are focused on providing quality care to as many individuals in the surrounding Pittsburgh communities as possible. Our practice is considered primary care, with a focus on adults who are looking to establish a collaborative relationship with their provider regarding acute or long-term concerns with their health. We focus on proactively addressing health concerns and assisting patients in living the healthiest life possible.

Company Description

Heyl Family Practice is a long-standing family practice in the North Hills servicing West View and McCandless. We are an independent practice that serves as a division of Genesis Medical Associates, Inc. Our team is patient-centered, passionate and hardworking, and we are looking for candidates who have the same qualities in the healthcare field. With almost 75 years of service and, most recently, the addition of a second office, we are focused on providing quality care to as many individuals in the surrounding Pittsburgh communities as possible. Our practice is considered primary care, with a focus on adults who are looking to establish a collaborative relationship with their provider regarding acute or long-term concerns with their health. We focus on proactively addressing health concerns and assisting patients in living the healthiest life possible.

Job Tags

Full time, Shift work, Monday to Friday,

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