Job Description

"I can succeed as an Experience Designer at Capital Group."

As an Experience Designer at CG, you will partner with business and creative teams to plan, envision, and create digital experiences for marketing to our B2B2C financial advisor client audiences.

In this hands-on creative role, you will collaborate directly with content writers, designers, product managers and business team leads. You will learn how we research, envision, and build a range of digital experiences including product storefronts, landing pages, and social marketing. Our omnichannel touch points aim for customer centricity, cohesion, and ease of use to elevate our marketing communications and brand presence.

We are looking for you to bring forward best practices in user experience design, and work to continuously advance the process of creative problem solving. There will be regular opportunities to partner with design leads to build and facilitate ideation workshops focused on identifying and addressing client needs and core objectives with our digital platforms.

A key attribute of this role on our design team is to bring an action-oriented mindset. We seek motivated partners that share an interest in continuously cultivating an environment for creative exploration and advancing our working processes as a design team collective.

"I am the person Capital Group is looking for."

• You have 3-5 years in the space of user experience design with notable examples where you assisted or led the design of interactive experiences that helped drive customer engagement and business growth.
• Work alongside design leads and digital marketing teams to define UX objectives, creative strategy, process, and identify target performance criteria.
• Bring your collaboration skills in customer-centric problem-solving, opportunity discovery, and interactive storytelling to develop impactful UX design solutions.
• Collaborate with product and engineering teams on design and development of digital tools used by sales team for client portfolio construction.
• Partner with the Insights + Analytics group on configuring and measuring quantitative and qualitative data analysis of web experiences. Identify opportunities for adjustments and improvements to how our content is engaging with our B2B customer audiences.
• Build design solutions incorporating our global design system components with active attention on ensuring user accessibility standards across digital platforms. Proactively
• research, ideate, and propose experiments for improving our interactive content storytelling.
• Approach design with curiosity. Explore ranges of ideas through sketching, prototyping, testing, learning, and refining as essential steps to building exceptional user experiences.
• Continuously practice the process of mapping user interactive journeys and organizing content that enhances the flow of storytelling. Strive to streamline paths to information our customers need to build confidence in the value of our investment products and services.

Core Design Tools:

• Figma
• Adobe Creative Cloud suite: Illustrator, Photoshop, InDesign, Acrobat, Firefly etc.
• Miro

Productivity Tools:

• Adobe Workfront
• Microsoft 365 suite: Teams, Outlook, Word, Excel, Whiteboard
• Cisco WebEx

Orange County Base Salary Range: $95,066-$152,106

Los Angeles Base Salary Range: $102,722-$164,355

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

*Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

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