Job Description

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Facilitating onboarding, soft skill, technical, mortgage, and culture-related continuous improvement courses, escape rooms, and team-building activities/events for the areas of business we support
• Providing a high-level overview of the mortgage industry, its structure, and the players involved in creating and maintaining learning successes within the classroom
• Being an ambassador for our company culture, pillars, and dedication to training all new team members
• Partnering with Training Team leaders and team members to identify and fulfill training needs
• Coordinating with various UWM teams to help enroll, register, and track the attendance of current team members in various courses
• Collaborating with Training Coordinators and Instructional Designers regarding updating materials as well as solidifying necessary resources for training
• Updating and revising materials for courses with new information and content as needed
• Contributing to the team with ideas and ways to make content and courses better

Qualifications

• A desire to teach and work with others
• Strong presentation and public speaking skills
• Exceptional communication skills
• Curiosity, creativity and resourcefulness
• Self-motivated with a strong work ethic
• Comfortable in a fast-moving environment
• Ability to coordinate, multitask and perform well under pressure
• Positive attitude and willingness to learn
• A high school diploma or equivalent

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