Role: Contact Center QA Location: Alpharetta, GA Experience in Contact Center Testing using IVR, Cyara Automation, CRM testing using Salesforce, Agile Way of Working, Genesys / Genesys cloud. Must Have Skills: Good knowledge of Contact Center Domain. Good knowledge of IVR routing flows using Genesys, Genesys Cloud CX. Hands-on knowledge on automating IVR flows using Cyara Automation tool. Good knowledge of SQL queries. Good knowledge of Genesys cloud, Genesys reports and dashboards. Good communication skills. Good knowledge of Database Testing. Good To Have Skills: Experience testing of Salesforce applications (CRM apps). Knowledge of Contact Center Workforce Management and Quality Management. Knowledge of test automation (Java/Selenium) - scripting, debugging, maintenance of automation scripts. Experience in API Testing. Experience in testing and automation of live chat apps. Contact Center QA Lead is responsible for creating tperson Test Plan/ test cases for IVR routing scenarios. Automate tperson IVR flows using Cyara tool. Test tperson Agent desktop applications for integration with Genesys Cloud. Work with a different of stakeholders to understand requirements and deliver solutions. Take ownership of project and see it through completion. Strong analytical and problem-solving skill. Ability to work independently as well as part-of-team. SysMind Tech
...Range: $32.00 - $48.00 Department Details The SMCF PACU 3 is an 18 Bay unit open 24/7. The Second floor PACU, SMCF PACU 2... ...for positive, compassionate, hardworking registered nurses (RN) who can provide the high-quality care patients and families have...
...Experience working with at risk populations SALARY: $25.00 per hour Part time 9am - 12pm and 12:30pm-3pm July - August summer program at the following Centers: EDUCATION AND/ OR EXPERIENCE Associates or Bachelor degree in Human Services, Education...
...POSITION FEATURES: Location : Northside Cherokee Hospital - 450 Northside Cherokee Blvd, Canton GA 30115 PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for assigned patients in accordance...
...Job Description Overview: Become a CNA with Georgia Hospice Care Do you value the time you spend with your patients? Is it... ...assistant Experience: 1+ years of nursing assistant experience in a hospital or long-term care facility Required: Reliable transportation...
...Responsibilities Part-Time Unit Coordinator - 12p - 8:30p - Rotating Schedule... ...orally, telephonically, and in writing; working knowledge of computer systems and various... ...most respected providers of hospital and healthcare services, Universal Health Services, Inc....