Job Description

Job Description

Job Description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Clinic Practice Manager

Location: Norwood Office

Schedule: Monday through Friday, No Weekends and No Holidays, No Nights

Key Benefits for Full-Time Employees:

• Competitive pay based on experience
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities:

As a Clinic Practice Manager at Riverhills Neuroscience, you will play a crucial role in clinical operations of a multispecialty office. This position is responsible for overseeing an office that provides patient care in the following specialties: Neurology, Rheumatology, and Behavior Medicine. Your responsibilities include:

• Establishes a plan for daily operations that is aligned with goals and needs of the organization that meets the needs of the patients and physicians considering efficient workflow, patient flow and patient/staff safety.
• Manages the daily flow process including emergencies.
• Oversees and promotes patient education and available related tools and materials.
• Promotes and monitors appropriate triage of telephone and computer patient messages, prescription and refill management, and internal policy and control of office pharmaceuticals.
• Reviews and monitors effectiveness of daily operations revising as needed.
• Monitors and implements revisions of procedures for inventory control, ordering, use, monitoring and replacement of supplies and equipment.
• Implements and fosters an atmosphere of patient satisfaction and positive customer service.
• Maintains and applies current knowledge applicable to service area, creating and updating policies and procedures accordingly.
• Develop and monitor effective staffing plans, which consider retention and replacement needs.
• Manage non-clinical and clinical staff performance, behavior, and goals utilizing coaching, guidance and performance review criteria, including Policies and Procedures.
• Ensure that policies and procedures are followed in regard to information management and HIPAA and other applicable law.
• Other duties as assigned.

Background and Experience:

• Bachelor's degree is preferred.
• At least five years of healthcare experience with at least 3 years of progressive management and clinical experience.
• Must have experience working in a physician office setting.
• Experience as a MA, LPN, or RN preferred.
• Strong analytic skills, problem solving and critical thinking.
• Outstanding written, verbal communication and computer skills
• General computer skills (Microsoft Office) required.
• Experience with an Electronic Medical Record (EMR) and practice management system is required.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

Job Tags

Similar Jobs