Job Description

Job Description

Job Description

Calling all tech enthusiasts ready to take on challenges! Join the UBREAKIFIX team in Royal Oak, MI as a Cell Phone Repair Technician for an exciting tech adventure. Become part of a team that values innovation, collaboration, and customer satisfaction above all else. As a Cell Phone Repair Technician, you will play a crucial role in providing exceptional repair services to our valued clients. From diagnosing issues to efficiently resolving them, your contribution will be key to ensuring customer satisfaction. This is your opportunity to turn your love for tech into a rewarding career with a competitive salary range of $16.00 - $18.00 per hour, based on experience level.

$16 - $18 hourly

• Diagnose and repair hardware and software issues on various cell phone models.
• Provide exceptional customer service by addressing customer inquiries and concerns professionally.
• Maintain accurate records of repairs, parts used, and services provided.
• Stay updated on the latest cell phone technology trends and repair techniques.
• Ensure all repairs meet quality standards and are completed in a timely manner.

• Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate.
• Strong interest in consumer electronics and a passion for staying updated with the latest technology.
• Excellent customer service skills with a focus on creating positive interactions.
• Reliable, with a strong work ethic and high level of execution in all tasks.
• Demonstrated humility and a willingness to learn and grow within the role.

At uBreakiFix®, we go beyond repairs—we're a customer-focused team dedicated to delivering top-quality cell phone repair services with an outstanding customer experience. Our success is built on operational excellence, high-quality workmanship, and personalized service. Whether it's a smartphone, tablet, computer, or game console, we take pride in keeping our customers connected through expert repairs and innovative solutions.

We cultivate a dynamic, customer-centric work environment where every team member has the opportunity to grow and succeed. If you have a passion for technology, enjoy helping others, and are eager to take on a multifaceted role in sales, customer service, and inventory management, we’d love to hear from you!

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