Do you have excellent customer service skills with a customer-first mindset? Are you looking to work in a fun and collaborative team environment? If so, we have the perfect opportunity for you! Atlas Staffing is hiring Call Center Customer Service Agents for a reputable company in Coeur d'Alene that offers fantastic benefits!
Responsibilities:Establish long-term customer relationships by providing exceptional service and one-call resolution.
Maintain strong knowledge of company products, accurately respond to customers’ questions regarding billing, devices, product features, troubleshooting, and hardware operation.
Provide product suggestions and sell our products and services to customers.
Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance, and efficiency.
Requirements:
High school diploma or GED
Must be 18 years or older
An awesome attitude with a customer-first mindset
A desire to work in a collaborative team environment
Related customer service experience and/or training is a plus.
Willingness to work flexible schedules. 40 hours per week with OT based on business needs that can fall anywhere within our hours of operation, 7 days a week-5:00 AM-9:00 PM.
Ability to multitask and effectively problem solve. Speaking with customers while logging information, following different processes, and navigating customer tools.
Wage: $16.28/hr. with the ability to earn an additional $2.00 attendance incentive
3 Week Training Sched ule: Sunday-Thursday, 7:00 AM to 4:00 PM PST
Regular Schedule: Wednesday-Sunday, 5:00 AM to 2:00 PM PST
***Must be willing to work flexible schedules***
Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that offers great benefits for our temporary and temp-to-hire staffing associates. Beyond the paid sick leave and medical benefits that many of our positions entail, we also have a recruiting staff that is ready to find the type of work YOU are interested in. If you are looking for a long-term career opportunity, then please apply now.
Preventative medical benefits for you and your family
Employee assistance programs available
Injury medical options available for you and your family
#INDSPO
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