Business Analyst Job at ARU, Atlanta, GA

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  • ARU
  • Atlanta, GA

Job Description

Job Description

Job Description

COMPANY INTRO


ARU, founded in 2016, has quickly risen to become the U.S. leader in specialty insurance product development, underwriting, loss control, and technology.

  • In 2021, ARU was acquired by international carrier group Accelerant Holdings.
  • Additional notable developments include the creation of an internal unit that provides white-labeled product development / underwriting / technology services to carriers and the creation of a claims-handling subsidiary Agribusiness Risk Services (ARS).
  • 2024 will make ARU's 5th consecutive year of > 40% growth. In addition, unlike other well-publicized insurtech startups, ARU generates a healthy and sustainable underwriting profit.
  • ARU is a company on the rise.

BUSINESS ANALYST POSITION INTRO


ARU's rapidly-growing Operations team seeks an experienced insurance Business Analyst ("BA").

The BA will be the primary liaison between project resources and various business units in order to elicit, analyze, communicate, and validate requirements for changes to business processes and IT applications/systems. The BA will act as a technical consultant for business problems and opportunities and also provide insight for possible technical solutions that enable the organization to achieve its goals.

A few words from ARU's COO Farid Nagji:

"The goal for ARU's Operations team is simple: to be the best in the world at what we do. This pursuit motivates us to push ourselves and each other to get better every single day.

If you are seeking something truly different... if you are seeking to be part of something truly great, I invite you to reach out to us."


WHAT WE’RE OFFERING TO YOU:

  • You will work in a collaborative, team-driven environment, as part of a team dedicated to being the "best in the world."
  • You will receive a competitive compensation package, with base annual salary, annual bonus, and company-provided benefits. You will have 100% employer-paid health insurance, generous PTO, and a 100% vested retirement plan with company match.
  • You will be working in a 100% remote position, for an employer that proactively supports its employees’ comfort and safety.
  • You will have a position in a fast-growing, modern, technology-based company, where your contribution will be critical to the company’s success, and where your performance will earn your opportunities for recognition and promotion.

PRIMARY DUTIES:
  • Help ARU be the best in the world at what we do, and do not ever settle for mediocrity. Actively participate in ARU’s culture of collaborative problem-solving.
  • Treat every assignment as an opportunity to: 1) learn and grow as an insurance professional, and 2) prepare for increased responsibilities in the company. Contribute with a positive, solutions-oriented mindset every day.
  • Perform with a high level of polish and professionalism, in all spoken and written communications. Address internal and external business challenges in a graceful and tactful manner. Complete all duties with a high degree of urgency, thoroughness, and accuracy.
  • Take a lead role in extrapolating high-level business and user requirements into quality functional requirements, specified in an appropriate level of detail suitable for use by those who must base their work on those requirements.
  • Serve as the liaison between the customer community and the development teams through which requirements flow.
  • Conduct interviews and lead requirements gathering sessions with business representatives to elicit and document business requirements for system development. 
  • Elicit and write business and system functional and non-functional requirements including usability, reliability, performance, and support requirements of a system.
  • Effectively communicate issues to business customers and elicit feedback for applications programmers and technology solution providers.
  • Develop and maintain use cases and workflow scenarios.
  • Work with application developers and vendors to analyze and develop conceptual design of system components.
  • Oversee user acceptance testing.
  • Apply use of tools to define requirements and documentation.
  • Act as Subject Matter Expert for assigned projects and processes.
  • Conduct issue triage and escalation as it relates to requirements/technical issues for the client/project.
  • Act as Post-Launch Subject Matter Expert for internal and external contacts.
  • Master the use of ARU standardized hardware, software programs, third party software, and processing procedures.
  • Other, as assigned.


 



 

WHAT WE MINIMALLY REQUIRE - YOUR EDUCATION, EXPERIENCE, AND SKILLSET:

  • BS/BA Degree from an accredited college or university, preferably in Business Administration or Information Systems.
  • 6+ years experience in a Business Analyst and solution delivery focused capacity, specifically in a Property and Casualty Insurance business environment.
  • Experience/exposure to business analysis methodology, process improvement methodology, project and risk management and industry related tools.
  • Direct experience working with Policy Administration software applications.
  • Able to work independently with minimal supervision.
  • Proficient with spreadsheet and other modern technology; able to learn new systems quickly.
  • Exceptional thoroughness, accuracy, personal organization, time management, and record-keeping skills. Able to work directly with clients to understand business requirements on a project basis.
  • Excellent critical thinker and problem-solver under pressure. High intellectual curiosity, with an enjoyment of learning and self-improvement.
  • Proven ability to take ownership of assigned responsibilities and accompanying results.
  • Excellent professional presentation and polish, in the spoken word and written form.

REMOTE POSITION / HOME OFFICE / TIME ZONE REQUIREMENTS:
  • This is a 100% remote position. As such, adherence to remote-work best practices is required, which includes (but is not limited to) having an appropriate professional home-office set-up, with reliable high speed internet. The space used for the office must be a separate enclosed room with a door that closes and that has professional decor appropriate for video conferencing.
  • As this is a remote position, candidates may live anywhere in the United States. However, working either EASTERN or CENTRAL time business hours is required.

ABOUT ARU’S CULTURE:

We demand excellence from ourselves and those around us; we work accurately and thoroughly, but also with a great sense of urgency; we are excellent critical thinkers and creative problem solvers; we contribute cheerfully to ARU’s environment of collaborative brainstorming and respectful debate; we love to explore and experiment, and we are comfortable occasionally blazing a trail that ends up actually being a “bridge to nowhere” -- just as long as we fail fast, pivot appropriately, and become tougher and smarter as a result; we love to learn, read, and grow as human beings; we believe in science-based truths, and we know there is no such thing as an alternative fact.


MORE ABOUT ARU:

ARU was founded in 2016 and has quickly risen to become the U.S. leader in specialty product development, underwriting, loss control, and technology. ARU uses fundamental scientific principles, granular weather metrics, proprietary technology, and niche expertise to maintain a sustainable and profitable risk portfolio of historically challenging Property risks, all while providing a superior experience to policyholders. ARU serves a diverse network of retail producers, wholesalers, and carriers, providing not only traditional underwriting and loss control services, but also technology, product development, operational support, and reinsurance capacity. ARU is part of the Accelerant Insurance family:

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Job Tags

Remote job, Home office,

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